Privacy Policy

MarketCross Company ("MarketCross," "we," "us," or "our") respects your privacy and is committed to protecting the personal data of everyone who visits this website or contacts us. This Privacy Policy explains what information we collect, how we use it, and the rights you have over it.

This policy applies to www.marketcrosscompany.com and to any personal data you share with us directly, such as through our contact form.

1. Information We Collect

We currently collect personal data only when you voluntarily provide it to us — for example, by filling out the contact form on this site. This may include:

• Your name
• Your email address
• Your phone number, if provided
• Your company or organization name, if provided
• The content of your message to us

We do not knowingly collect sensitive personal data (such as health, financial, or biometric information) through this website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and communicate with you about our services
• Understand your needs and, where relevant, prepare a proposal
• Maintain records of our business communications
• Comply with legal or contractual obligations, where applicable

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on: your consent (given when you submit the contact form), our legitimate interest in responding to business inquiries, and, where a business relationship is established, the steps necessary to enter into or perform a contract with you or your organization.

4. Sharing of Information

We do not share your personal data with third parties, except: with service providers who help us operate this website or manage business communications (bound by confidentiality obligations); when required by law, regulation, or a valid legal process; or with your explicit consent.

5. International Data Transfers

MarketCross operates across multiple countries in Latin America. If you contact us from outside the country where our servers or team are located, your information may be transferred to, stored, and processed in a different country. We take reasonable steps to ensure your data continues to be protected wherever it is processed.

6. Data Retention

We retain personal data collected through the contact form only for as long as necessary to respond to your inquiry, maintain our business records, or comply with legal obligations — after which it is deleted or anonymized.

7. Your Rights

Depending on where you are located, you may have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request deletion of your data; object to or restrict certain processing; and request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in Section 10 below. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

As of the date of this policy, this website does not use cookies, analytics tools, or other tracking technologies. If we introduce any in the future (for example, to understand how visitors use our site), we will update this policy, describe what is used and why, and — where required by law — request your consent through a cookie banner before activating them.

9. Data Security

We use reasonable technical and organizational measures to protect the personal data we collect against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

This website is directed at business audiences and is not intended for children. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, contact us at:

mail@marketcrosscompany.com